ER Registration & Scheduling Specialist (Evenings)

Clarke County Public Hospital; Osceola (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Clarke County Public Hospital in Osceola, IA is seeking a Registration/Scheduling Representative for ER evenings. The role handles patient check-in, insurance verification, appointment scheduling, and data entry within the electronic health record system.

The position emphasizes patient service, accurate information gathering, efficient call handling, and collaboration with clinical staff to maintain medical necessity and timely care.

Responsibilities

• Greets and directs patients and visitors using AIDET tools.
• Answers and transfers telephone calls clearly and professionally.
• Schedules, preregisters, cancels, and reschedules tests and procedures.
• Enter demographics and insurance information into the electronic health record.
• Verify benefits and educate patients on insurance, co-pays, and payments.
• Collect payments and reconcile daily receivables.
• Coordinate scheduling with mobile and contracted services.
• Assist in orientation and training of new employees.
• Maintain accurate master files and conduct scheduling audits.

Skills

Customer service

Registration

Scheduling

Job description

Clarke County Public Hospital in Osceola, IA is seeking a Registration/Scheduling Representative for ER evenings. The role handles patient check-in, insurance verification, appointment scheduling, and data entry within the electronic health record system.

The position emphasizes patient service, accurate information gathering, efficient call handling, and collaboration with clinical staff to maintain medical necessity and timely care.