EMERGENCY DEPARTMENT REGISTRAR

Cooper University Health Care; Camden (NJ); On-site; USD 38,000 - 54,000; Full time

Job summary

Cooper University Health Care in South Jersey seeks a Registration Specialist to handle registration, insurance verification, patient safety, revenue collection, referrals and customer service in a fast-paced, 24/7 Emergency Department.

Two years registration or related experience in ED or high-volume setting preferred; high school diploma required; knowledge of medical insurance programs and EMTALA/HIPAA regulations; completion of Cooper IDX training (Registration, Visit Management, Eligibility

Qualifications

• Registration experience in a hospital ED or high-volume setting preferred.
• Knowledge of medical insurance products and benefits, and compliance standards.
• Experience with registration, visit management and eligibility processes is a plus.

Responsibilities

• Handle registration functions, insurance verification, patient safety and compliance, revenue collections, resource referrals and customer service.
• Operate in a fast-paced, 24/7 Emergency Department environment.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High School Diploma or equivalent

Tools

Flowcast scheduling

EPIC ED

Job description

About Us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description

Responsible for registration functions (such as registration, insurance verification, patient safety and compliance, revenue collections, resource referrals, and customer service) in a fast paced, high volume Emergency Department that provides 24/7 service.

Experience Required

• 2 years registration experience in a Level 1 Trauma facility, Hospital Emergency Department or high volume outpatient medical office preferred.
• Knowledge of medical insurance products and benefits, state and federal medical assistance programs, authorization and referral requirements, and collection of copays. Medical terminology knowledge also preferred.
• Proficiency in Flowcast scheduling, registration and visit management, and EPIC ED application a plus.

Education Requirements

High School Diploma or Equivalent required.

License/Certification Requirements

Must satisfactorily complete Cooper IDX training program to include:

• Registration
• Visit Management
• Eligibility and FSC selection

Special Requirements

• Excellent customer service, communication and interpersonal skills.
• Ability to conduct patient interviews with thoroughness and accuracy under stressful conditions.
• Ability to multitask in busy, high-volume environment. Computer proficiency necessary.
• Solid understanding of EMTALA, HIPAA and Joint Commission regulations relating to patient access and emergency room registration.