ER Patient Registration Specialist

SignatureCare Emergency Center; Garland (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

SignatureCare Emergency Center is seeking a Registration Clerk to gather accurate patient demographics and financial information for registration and claim processing. You will support RNs and Physicians, uphold quality and cost-efficiency, and explain admissions to customers accurately.

The role requires strong communication, a high school diploma or GED with at least one year of experience, current BLS certification, and flexibility to handle fast-paced emergency department environments.

Qualifications

• High School Diploma or GED with at least 1 year of experience
• Minimum 1 year experience in a relevant role
• Current BLS certification
• Strong communication skills in oral and written formats
• Must be flexible and service-oriented
• Problem-solving abilities with quick intervention when conditions change

Responsibilities

• Provide excellent customer service
• Proficient computer skills
• Multi-task while maintaining a positive attitude in challenging situations
• Typing 45 WPM
• Show courtesy and respect for all staff
• Handle banking and cash handling requirements
• Maintain accurate patient log for ED patients
• Keep facility clean per OSHA standards and report deficiencies
• Check company emails each shift for communication
• Document incidents and report to Nurse Manager/physician on duty
• Monitor supply needs for Registration and notify Lead Registration
• May work holidays and weekends as needed

Skills

Strong communication skills

Customer service

Typing 45 WPM

Computer skills

Education

High School Diploma/G.E.D.

Job description

SignatureCare Emergency Center is seeking a Registration Clerk to gather accurate patient demographics and financial information for registration and claim processing. You will support RNs and Physicians, uphold quality and cost-efficiency, and explain admissions to customers accurately.

The role requires strong communication, a high school diploma or GED with at least one year of experience, current BLS certification, and flexibility to handle fast-paced emergency department environments.