ER Patient Experience Coordinator

VHC Health; Arlington (VA); Presencial; USD 55.000 - 76.000; Jornada completa

Descripción de la vacante

VHC Health in Arlington, VA is seeking a Patient Flow Liaison for the Emergency Room. You will act as a key connector between patients, families, and the clinical team to improve throughput and patient experience, communicating updates, coordinating care, and ensuring timely follow-up where needed.

Reporting to the unit director, you will collaborate with the charge nurse and multidisciplinary care team to prioritize tasks, address patient needs, and support smooth flows during high-volume

Formación

• High school diploma or equivalent is preferred.
• Two years of equivalent experience is required.
• Computer experience is required.

Responsabilidades

• Enhance the patient experience by facilitating timely communication of updates and coordinating care.
• Coordinate with the care team to ensure efficient delivery of services and follow-up as needed.
• Collaborate with the charge nurse, unit director, and multidisciplinary team to address patient needs and prioritize tasks.

Conocimientos

Communication

Customer service

Educación

High school diploma

Herramientas

Computer literacy

Descripción del empleo

VHC Health in Arlington, VA is seeking a Patient Flow Liaison for the Emergency Room. You will act as a key connector between patients, families, and the clinical team to improve throughput and patient experience, communicating updates, coordinating care, and ensuring timely follow-up where needed.

Reporting to the unit director, you will collaborate with the charge nurse and multidisciplinary care team to prioritize tasks, address patient needs, and support smooth flows during high-volume