ER Patient Experience Advocate

Liberty Regional Medical Center; Hinesville (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Liberty Regional Medical Center is hiring a Patient Care Advocate in Hinesville, GA. This position involves greeting and rounding on patients in the Emergency Department, providing comfort measures, and answering basic patient care questions while reporting to the Emergency Department Director.

The ideal candidate should possess a high school diploma equivalent and undergo required customer service and HIPAA training shortly after hiring.

Qualifications

• Customer service training, de-escalation, and HIPAA training required within 30 days of employment.
• First semester of nursing clinical experience is a must.

Responsibilities

• Greet and round on all patients in the Emergency Department.
• Provide comfort measures with clinic staff permission.
• Answer basic patient care questions.

Skills

Customer service training

Basic knowledge of the nursing process

Basic computer skills

Education

Education level equivalent to a high school diploma

Job description

Liberty Regional Medical Center is hiring a Patient Care Advocate in Hinesville, GA. This position involves greeting and rounding on patients in the Emergency Department, providing comfort measures, and answering basic patient care questions while reporting to the Emergency Department Director.

The ideal candidate should possess a high school diploma equivalent and undergo required customer service and HIPAA training shortly after hiring.