ER Patient Access Specialist — Admissions & Care Access

Texas Health Resources; Fort Worth (TX); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

401(k) Plan

Employee Assistance Program (EAP)

Discount Programs

Career Ladder eligibility

Tuition reimbursement

Job summary

Texas Health Resources seeks an Admissions Specialist in Fort Worth to welcome patients, verify demographics and insurance, and prepare cost estimates. You will document MSPQ, IMM, ABN checks, and collect payments, working within a high-reliability, patient-centered environment.

The role requires strong communication, data entry, and knowledge of Epic and medical terminology; prior healthcare office experience is preferred, with patient-focused teamwork and compliance training emphasized.

Qualifications

• Requires strong customer service experience in healthcare or office settings.
• Experience with Epic and medical terminology is preferred.
• Ability to work in a fast-paced, high-demand environment with attention to detail.

Responsibilities

• Greet patients and families and set a welcoming tone.
• Collect demographics and verify health record accuracy.
• Obtain and validate insurance benefits and pre-certifications.
• Explain legal, ethical, and compliance documents to patients.
• Collect co-pays and balance responsibilities and update records.

Skills

Customer service

Electronic health records

Data entry

Communication skills

Multitasking

Empathy

Education

High School Diploma or equivalent

Tools

Epic

Microsoft Office

Job description

Texas Health Resources seeks an Admissions Specialist in Fort Worth to welcome patients, verify demographics and insurance, and prepare cost estimates. You will document MSPQ, IMM, ABN checks, and collect payments, working within a high-reliability, patient-centered environment.

The role requires strong communication, data entry, and knowledge of Epic and medical terminology; prior healthcare office experience is preferred, with patient-focused teamwork and compliance training emphasized.