ER Patient Access Specialist - Non Cert - Night Shift

RiseMe; Vincennes (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

Good Samaritan Hospital in Indiana seeks a Patient Access Specialist to greet and register patients for outpatient, inpatient, emergency, and observation services. The role also collects payments and ensures compliance with state and federal regulations and hospital policies.

The position requires insurance knowledge, ABN discussions, accurate data entry for reimbursement, and posting of patient payments. It includes assisting patients with Financial Assistance and maintaining professional,

Qualifications

• Knowledge of health care revenue cycle preferred.
• Must obtain CPAS certification within 6 months of hire date.
• Insurance knowledge and terminology, and understanding of medical terminology preferred.
• Knowledge of medical billing and collection practices a plus.
• Proficient in spelling, grammar, punctuation, and other language skills.
• Proficient in keyboarding, data entry, and business writing.
• Ability to convey a positive and professional image to patients and employees.
• Ability to establish and nurture beneficial business relationships.
• Maintain composure in high pressure situations.

Responsibilities

• Collects information via phone or in person to accurately register patients for services.
• Verifies insurance eligibility and discusses ABN when appropriate.
• Understands insurances and inputs data for reimbursement.
• Collects, secures, and posts payments from patients.
• Greets patients and provides routing assistance to the point of service.
• Handles phone, fax, and email inquiries.
• Balances cash drawers, petty cash, and change functions.
• Prepares funds for deposits.
• Answers correspondence.
• Provides patients with Financial Assistance information and explains submission and processing.

Skills

Healthcare revenue cycle

Typing / data entry

Professional communication

Business writing

Customer service

Interpersonal skills

Education

High School diploma

Associate degree preferred

Tools

CPAS certification

Job description

Job Summary

Responsible for greeting, registering, collecting payments in compliance with the applicable State and Federal regulations, and hospital policies and procedures. Is an ambassador of Good Samaritan, cultivating PRIDE values of patient, respect, integrity, dignity, and excellence.

Essential Job Duties

1. Collects information via phone, in person (bedside or in a registration booth) to accurately register patients for outpatient, inpatient, emergency, and observation services.
2. Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate.
3. Understands insurances and responses to correctly input for reimbursement on services received.
4. Collects, secures, and posts payments from patients.
5. Greets patients, provides routing assistance to point of service.
6. Handles phone, fax, and email inquiries.
7. Balances cash drawers, petty cash, and change functions.
8. Prepares funds for deposits.
9. Answers correspondence.
10. Provides patients with Financial Assistance information and explains submission and processing when appropriate.

Secondary Job Duties That May be Reassigned

1. Performs other duties as assigned by the Patient Access Supervisor or Director of Hospital Revenue Cycle.

Qualifications

Job Specifications

• Education -- High School graduate, Associate's degree preferred.
• Experience --
  • Knowledge of health care revenue cycle preferred.
  • Must obtain certification as CPAS (Certified Patient Access Specialist) within 6 month of hire date.
  • Insurance knowledge and terminology, and understanding of medical terminology preferred.
  • Knowledge of medical billing and collection practices a plus.
  • Proficient in spelling, grammar, punctuation, and other language skills.
  • Proficient in keyboarding, data entry, and business writing.
  • Ability to convey a positive and professional image to patients and employees.
  • Ability to establish and nurture beneficial business relationships.
  • Maintain composure in high pressure situations.

Why Choose Good Samaritan?

For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 4‑time designated Magnet® facility, TJC Primary Stroke Center, and a Level III Trauma Center.

We would love to welcome you to our Good Samaritan family.

EQUAL EMPLOYMENT OPPORTUNITY POLICY Good Samaritan Hospital is an equal opportunity employer. It is the policy of this facility to provide equal opportunity to persons regardless of race, religion, age, gender, disability, national origin, color, or any other classification in accordance with federal state and local statements, regulations, and ordinances.