ER Patient Access Specialist — Front Desk & Billing

UF Health; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

UF Health in New York seeks a friendly Front Desk Clerk to greet patients, assist them in person and over the phone, and help ensure accurate data entry and records.

You will manage patient check-in/out, answer inquiries, verify insurance coverages, process payments, and coordinate with medical staff to keep files updated.

Strong communication and customer service skills are essential, with attention to detail and data accuracy.

Qualifications

• High School Diploma or equivalent required.
• Working knowledge of medical and insurance terminology
• Customer service expereince preferred
• Strong communication and customer service skills
• Input extensive data

Responsibilities

• Checking patients in and out when they arrive/leave appointments
• Answering phone lines to address patient inquiries
• Documenting insurance information, personal information, payment methods and other important patient informations
• Keeping patient files updated
• Communicating important information and details to other medical care staff
• Contacting insurance companies regarding coverage, pre-approvals, billing and other issues
• Processing payments from patients
• Managing various types of paperwork, ensuring appropriate signatures are acquired
• Performing other clerical duties

Skills

Customer service

Communication

Data entry

Education

High School Diploma or equivalent

Job description

UF Health in New York seeks a friendly Front Desk Clerk to greet patients, assist them in person and over the phone, and help ensure accurate data entry and records.

You will manage patient check-in/out, answer inquiries, verify insurance coverages, process payments, and coordinate with medical staff to keep files updated.

Strong communication and customer service skills are essential, with attention to detail and data accuracy.