Front Desk & Patient Services Assistant

UF Health; Saint Augustine (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

UF Health BHRC is seeking a detail-oriented Assistant to provide clerical and administrative support in a patient-facing environment. You will greet patients, manage appointments, handle cashier functions, and assist with admissions, discharges, and transfers while ensuring accurate records and insurance information.

Responsibilities include data entry, billing support, and documentation management. The role requires strong customer service, communication skills, and adherence to policies with

Qualifications

• High School Diploma/Equivalent.
• 0–1 year clerical/administrative experience.
• 1 year of clerical experience preferred.

Responsibilities

• Greet patients and visitors in person or by phone; answer inquiries and manage scheduling.
• Handle cashier duties and daily receipts, reconcile petty cash and log transactions.
• Assist admissions, discharges, and transfers; coordinate with care teams and document movements.
• Maintain reception area, ensure patient records are complete, and verify insurance/ID documentation.
• Perform data entry and support billing/invoice processes; assist reporting requirements.
• Complete clerical duties related to BHRC documentation and office operations.
• Follow policies and procedures; assist Practice Manager and manage supplies.

Skills

Customer service

Communication

Cash handling

Data entry

Education

High School Diploma/Equivalent

Job description

UF Health BHRC is seeking a detail-oriented Assistant to provide clerical and administrative support in a patient-facing environment. You will greet patients, manage appointments, handle cashier functions, and assist with admissions, discharges, and transfers while ensuring accurate records and insurance information.

Responsibilities include data entry, billing support, and documentation management. The role requires strong customer service, communication skills, and adherence to policies with