Patient Access & Billing Specialist

UF Health; Saint Augustine (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

UF Health is seeking a detail-oriented Patient Accounts Specialist to manage patient accounts and verify insurance information. You will assist patients with billing inquiries, resolve discrepancies, and coordinate payments with healthcare providers and insurers.

The role requires strong organizational and communication skills, with adherence to healthcare regulations and confidentiality standards. Join a team focused on accurate billing, timely payments, and quality patient service.

Qualifications

• 2+ years’ experience in patient account management or medical billing
• Knowledge of insurance verification and billing processes
• Experience resolving patient billing inquiries and discrepancies
• Strong organizational and communication skills
• Familiarity with healthcare regulations and confidentiality standards

Responsibilities

• Manages accurate patient account information and insurance verification.
• Assists patients with billing inquiries and resolves discrepancies.
• Processes payments promptly and coordinates with providers and insurers.
• Reviews and audits accounts to identify errors.
• Communicates with patients regarding outstanding balances.
• Upholds confidentiality and compliance with healthcare regulations.
• Supports billing department through report generation and tracking.

Skills

Organizational skills

Communication skills

Attention to detail

Healthcare customer service

Education

High School diploma or equivalent

Job description

UF Health is seeking a detail-oriented Patient Accounts Specialist to manage patient accounts and verify insurance information. You will assist patients with billing inquiries, resolve discrepancies, and coordinate payments with healthcare providers and insurers.

The role requires strong organizational and communication skills, with adherence to healthcare regulations and confidentiality standards. Join a team focused on accurate billing, timely payments, and quality patient service.