Patient Access & Billing Specialist I

UF Health; Gainesville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

UF Health in Gainesville, FL seeks a Billing Clerk to manage patient accounts, verify insurance, and resolve billing inquiries. You will help ensure accurate records, process payments, and support the billing team with audits and reporting.

The role emphasizes attention to detail, confidentiality, and strong communication with patients and healthcare providers. Prior healthcare experience is favored.

Qualifications

• Knowledge of insurance verification and billing processes.
• Experience resolving patient billing inquiries and discrepancies.
• Strong organizational and communication skills.
• Minimum of 1 year experience preferred in a healthcare setting, business office, customer service environment, or related field.

Responsibilities

• Manages accurate patient account information and insurance verification.
• Assists patients with billing inquiries and resolves discrepancies.
• Processes payments promptly and coordinates with providers and insurers.
• Reviews and audits accounts to identify errors.
• Communicates with patients regarding outstanding balances.
• Upholds confidentiality and compliance with healthcare regulations.
• Supports billing department through report generation and tracking.

Skills

Insurance verification

Billing processes

Communication skills

Organizational skills

Customer service

Education

High School diploma

Job description

UF Health in Gainesville, FL seeks a Billing Clerk to manage patient accounts, verify insurance, and resolve billing inquiries. You will help ensure accurate records, process payments, and support the billing team with audits and reporting.

The role emphasizes attention to detail, confidentiality, and strong communication with patients and healthcare providers. Prior healthcare experience is favored.