ER Night-Shift Patient Access Associate I

MedStar Health; Rossville (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking an on-site Patient Access Clerk for Franklin Square Medical Center's Emergency Room. The role involves greeting patients, registering, and handling billing information with a focus on accurate data entry and patient service.

Responsibilities include verifying insurance, explaining financial responsibilities, and supporting daily patient flow. Must be capable of working in a fast-paced, high-pressure environment with strong communication and teamwork.

Qualifications

• Customer service experience required.
• Excellent verbal and written communication skills are essential.
• Knowledge of medical terminology is beneficial.

Responsibilities

• Greet patients and families; register outpatients and inpatients.
• Obtain demographic and financial information for registration and billing.
• Verify insurance coverage and obtain necessary authorizations when needed.
• Explain HIPAA and financial policies to patients and collect deposits.
• Support multiple patient access activities and maintain accurate documentation.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

MedStar Health is seeking an on-site Patient Access Clerk for Franklin Square Medical Center's Emergency Room. The role involves greeting patients, registering, and handling billing information with a focus on accurate data entry and patient service.

Responsibilities include verifying insurance, explaining financial responsibilities, and supporting daily patient flow. Must be capable of working in a fast-paced, high-pressure environment with strong communication and teamwork.