Front Desk & Medical Records Clerk

Decypher; Nevada (IA); Hybrid; USD 17,000 - 19,000; Full time

Job summary

Decypher is seeking a Medical Office Clerk who serves as the first point of contact for patients and visitors, handles scheduling, manages phone communications, and coordinates access to healthcare services. This role maintains accurate medical records and supports healthcare providers with clerical functions in a busy clinic.

Ideal candidates are fast typists with strong communication skills, able to manage receptionist duties, handle inquiries, and ensure records are complete and accessible.

Qualifications

• High school diploma or GED required.
• BLS certification required.
• Minimum 6 months office experience.
• U.S. citizenship required.

Responsibilities

• Greets patients/visitors at a front desk, information center or office setting.
• Answers main office phone line and directs calls to the appropriate section.
• Arranges and schedules medical appointments and determines patient eligibility for services.
• Obtains updates and files medical records as needed.
• Organizes and researches patient records for completeness and accuracy.
• Ensures arrival of medical records prior to appointment(s).
• Initiates and locates patient medical records as needed.
• Performs other administrative and clerical duties in support of medical care and operational support.
• Creates appointment schedules and templates in the patient appointment computer system.
• Conducts end-of-day process and resolves delinquent or pending appointments.

Skills

Typing 50 WPM

Excellent communication

Receptionist duties

Telephone etiquette

Education

High school diploma or GED

BLS certification

Job description

Decypher is seeking a Medical Office Clerk who serves as the first point of contact for patients and visitors, handles scheduling, manages phone communications, and coordinates access to healthcare services. This role maintains accurate medical records and supports healthcare providers with clerical functions in a busy clinic.

Ideal candidates are fast typists with strong communication skills, able to manage receptionist duties, handle inquiries, and ensure records are complete and accessible.