ER Front Desk Clerk: Fast-Paced Check-In & Patient Billing

TotalCare; Carrollton (TX); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

TotalCare in Carrollton, TX is hiring an ER Front Desk Receptionist to provide exceptional patient service in a fast-paced emergency department. You will check-in patients, verify insurance, collect payments, and ensure accurate data capture while coordinating with clinical and administrative staff.

Responsibilities include answering calls, booking appointments, processing walk-ins, scanning documents, and maintaining a clean lobby.

Formación

• Ability to read and write English clearly
• Proficient with computers and data entry
• Previous EMR experience preferred
• Strong communication and customer service skills
• Ability to work in a fast-paced ER environment

Responsabilidades

• Answer phone calls and transfer to appropriate department/individual
• Book patient appointments and process walk-ins
• Confirm appointments for next clinic day
• Process patient paperwork and ensure all fields/data are captured
• Scan insurance cards and licenses into database
• Verify current insurance, benefits and eligibility
• Scan patient information into the EMR (eClinicalWorks)
• Interact with patients regarding collection of funds for current and past due amounts
• Balance cash drawer daily
• Maintain cleanliness and presentation of the lobby
• Maintain organization of Front Desk area

Conocimientos

Customer service

English literacy

Computer literacy

EMR experience

Communication

Multitasking

Attendance & punctuality

Data entry

Herramientas

eClinicalWorks

Descripción del empleo

TotalCare in Carrollton, TX is hiring an ER Front Desk Receptionist to provide exceptional patient service in a fast-paced emergency department. You will check-in patients, verify insurance, collect payments, and ensure accurate data capture while coordinating with clinical and administrative staff.

Responsibilities include answering calls, booking appointments, processing walk-ins, scanning documents, and maintaining a clean lobby.