ER Admitting Specialist — Compassionate Patient Access

Texas Health Resources, Inc.; Texas; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k

PTO

Medical insurance

Dental insurance

Paid Parental Leave

Flex spending

Tuition reimbursement

Student loan repayment program

Job summary

Texas Health Allen is seeking an Admissions Specialist PAS for the Admitting ER. This role involves welcoming patients, collecting demographics, and ensuring accurate electronic health records at intake.

You will verify benefits, assist with pre-certification, and educate patients on consent and financial policies. Strong communication and empathy are essential in a fast-paced hospital environment.

Qualifications

• HS Diploma or Equivalent required.
• Associate's degree preferred.
• CLIAFE must comply with CLIA regulations regarding foreign education equivalency required.
• 1 year relevant customer service experience required.
• 2 years professional office/healthcare experience in a hospital setting preferred.
• 5 years customer service experience preferred.
• 6 months of intermediate computer skills preferred.
• 1 year healthcare, referral processing, scheduling preferred.
• CHAA - Certified Healthcare Access Associate preferred.
• CPI - Crisis Prevention Intervention Training required within 90 days of hire and maintained annually.

Responsibilities

• Welcomes patients and families on arrival and sets a welcoming tone for the visit.
• Gathers complete demographic information to ensure EHR integrity.
• Identifies network coverage and obtains/validates healthcare benefits and pre-certification when applicable.
• Educates patients about legal, ethical, and compliance documents and ensures consents are signed.
• Assists patients with understanding financial obligations and prepares estimates for co-pays, self-pay deposits, and balances.

Skills

Customer service

Data entry

EHR systems

Communication

Bi-lingual

HIPAA knowledge

Education

HS Diploma or Equivalent

Associate's degree preferred

CLIAFE foreign edu compliance

Tools

Epic

Microsoft Office

Medical terminology

Job description

Texas Health Allen is seeking an Admissions Specialist PAS for the Admitting ER. This role involves welcoming patients, collecting demographics, and ensuring accurate electronic health records at intake.

You will verify benefits, assist with pre-certification, and educate patients on consent and financial policies. Strong communication and empathy are essential in a fast-paced hospital environment.