ER Administrative Specialist — Patient Care & Coordination

Brown Medicine; Taunton (MA); On-site; USD 25,000 - 37,000; Part time

Job summary

Brown University Health is seeking a receptionist/clerical associate at Morton Hospital in Taunton, MA. You will transmit physician orders, greet visitors, answer phones, manage messages, and support the interdisciplinary team to ensure smooth patient flow and quality service.

Required is a high school diploma or GED with prior clerical experience; strong communication and professional appearance are essential. This role is part-time, day shifts, with union affiliation noted.

Qualifications

• Preferred previous clerical/administrative experience.
• Is responsible for ongoing development of his/her work skills through the use of available resources (i.e.: inservices, formal educational programs, other work groups and on-the-job training).
• Attends and participates in staff meetings and inservices and/or reviews documentation as required.

Responsibilities

• Transcribes and transmits physician’s orders to appropriate areas under the supervision of the R.N.
• Demonstrates competence in functioning as a receptionist on the nursing unit and communicating with physicians, ancillary departments, patients and visitors
• Answers telephones, takes messages and communicates messages to the appropriate person in a timely manner
• Receives, places and transfers calls using appropriate telephone etiquette
• Handles telephone information requests with courtesy, accuracy and timeliness
• Works in collaboration with the interdisciplinary team to achieve patient and unit goals
• Inventories and orders unit stock, ensures proper supplies are on hand
• Demonstrates the ability to adapt to change in the workload
• Initiates patients charts on admission and maintains in appropriate organizational and sequential order
• Demonstrates a complete knowledge and use of all forms
• Demonstrates an ability to perform in an accurate and precise manner in crises and emergency situations when time is essential
• Communicates with the R.N. any treatments results, observations, patient complaints and other pertinent information regarding the conditions of the patients

Skills

Clerical/Administrative experience

Customer service

Communication skills

Education

High school diploma/GED

Job description

Brown University Health is seeking a receptionist/clerical associate at Morton Hospital in Taunton, MA. You will transmit physician orders, greet visitors, answer phones, manage messages, and support the interdisciplinary team to ensure smooth patient flow and quality service.

Required is a high school diploma or GED with prior clerical experience; strong communication and professional appearance are essential. This role is part-time, day shifts, with union affiliation noted.