Equity-Eligible Marketing Tech & Lead Ops Manager

Box; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Box is seeking a Marketing Technology Manager, Lead Operations in New York, NY. You will shape lead lifecycle strategy, administer LeanData and Outreach, and own MQL processing and routing to ensure timely handoffs to Sales Development.

The role emphasizes data-driven optimization and close collaboration with Marketing, Sales, and Operations. You will drive scalable lead operations, monitor performance, and implement process improvements that enhance data quality and conversion rates across the

Qualifications

• 7+ years in marketing operations or revenue operations.
• 3+ years leading lead management, scoring, and routing in a B2B SaaS environment.
• Deep experience with Salesforce CRM and integration knowledge.
• Proficient in data analysis and reporting; translates data into insights.
• Strong project management; can handle multiple priorities in a fast-paced environment.
• Collaborative and can communicate with both technical and non-technical audiences.

Responsibilities

• Set and evolve the Lead Operations strategy; align processes with Marketing and Lead Gen.
• Own LeanData and Outreach administration; configure workflows, troubleshoot, optimize.
• Oversee MQL processing and lead routing; ensure accurate, timely handoffs.
• Monitor MQL volume, routing, and follow-up; coordinate resolutions with teams.
• Establish routing and follow-up standards for timely engagement.
• Guide Outreach best practices; support sequence usage by Lead Gen.
• Track lead performance and data quality; turn insights into improvements.
• Partner with Lead Gen to align goals and reduce process friction.
• Gather requirements, implement changes, and support adoption.
• Identify opportunities to simplify workflows and scale operations.

Skills

Marketing operations

Lead management

Data analysis

Cross-functional collaboration

Project management

Communication

Tools

Salesforce CRM

LeanData

Outreach

Marketo

Job description

Box is seeking a Marketing Technology Manager, Lead Operations in New York, NY. You will shape lead lifecycle strategy, administer LeanData and Outreach, and own MQL processing and routing to ensure timely handoffs to Sales Development.

The role emphasizes data-driven optimization and close collaboration with Marketing, Sales, and Operations. You will drive scalable lead operations, monitor performance, and implement process improvements that enhance data quality and conversion rates across the