Equipment Services Engineer (Onsite)

RTX; North Berwick (ME); On-site; USD 108,000 - 205,000; Full time

Job summary

RTX in North Berwick, ME is seeking an Equipment Services Engineer to provide hands-on field service engineering for manufacturing equipment in an aerospace production environment. The role acts as the main technical liaison between Equipment Maintenance, OEMs, vendors and service providers to ensure safe, reliable and cost-effective operations.

The ideal candidate will have a bachelor’s (or master’s) in engineering with extensive mechanical/electrical troubleshooting, experience with

Qualifications

• Bachelor’s Degree in engineering or a related field with 8+ years of experience or a Master’s degree with 5+ years of experience.
• Experience in mechanical and electrical troubleshooting and problem-solving.
• Experience with equipment OEMs, vendors, contractors, and service providers.
• Experience interpreting mechanical drawings, electrical schematics, manuals and docs.
• Experience with CNC, automation, robotics, PLCs, hydraulics or similar manufacturing equipment preferred.
• Proficient with Microsoft Office suite.

Responsibilities

• Provide advanced technical troubleshooting and field engineering support for manufacturing equipment.
• Serve as the primary technical contact between Maintenance, OEMs, vendors and service providers.
• Develop and review scopes of work, repair proposals, and service recommendations.
• Support technicians and engineers with complex equipment problems and root-cause analysis.
• Identify opportunities to improve reliability, reduce downtime and costs.
• Review vendor performance, warranties, contracts, and invoices; maintain documentation.
• Coordinate activities across Maintenance, Engineering, Operations, Quality, EH&S and Procurement.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Vendor management

Reading schematics

CNC/automation experience

Education

Bachelor's degree in engineering

Master's degree in engineering

Tools

CNC machine tools

PLC programming

Automation systems

Job description

Date Posted:

2026-10-13

Country:

United States of America

Location:

US-ME-NORTH BERWICK-113 ~ 113 Wells St ~ WELLS, Rte 9

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

The Equipment Services Engineer provides technical expertise and field engineering support for manufacturing equipment and serves as the primary technical liaison between Equipment Maintenance and equipment OEMs, suppliers, and specialized service providers within an aerospace production environment. The Equipment Services Engineer combines hands‑on field service engineering with vendor management to ensure manufacturing equipment is maintained, repaired, upgraded, and supported in a safe, reliable, cost‑effective, and timely manner.

The Equipment Services Engineer is responsible for driving complex equipment issues to resolution, coordinating external technical services, supporting equipment repairs and upgrades, and improving equipment reliability, availability, and performance. This position works closely with Maintenance, Engineering, Operations, Quality, EH&S, Procurement, and external vendors to ensure equipment is safely and effectively maintained in support of aerospace manufacturing operations.

The Equipment Service Engineer will investigate complex equipment issues, coordinate technical support, manage vendor service activities, review repair recommendations, support equipment installations and upgrades, and drive issues to resolution while maintaining a strong focus on safety, quality, production continuity, reliability, and cost control.

• Provide advanced technical troubleshooting and engineering support for manufacturing equipment and systems; diagnose complex mechanical, electrical, hydraulic, pneumatic, CNC, controls, and automation issues.
• Serve as the primary technical contact between Equipment Maintenance and equipment OEMs and service providers; coordinate OEM and vendor field service activities, including troubleshooting, repairs, inspections, upgrades, installations, and commissioning.
• Develop and review technical scopes of work, repair proposals, service recommendations, and equipment solutions; manage vendor activities from initial problem identification through completion, testing, and final acceptance.
• Support Maintenance Technicians and Engineers with complex or recurring equipment problems; investigate equipment failures and support root‑cause analysis and corrective actions.
• Identify opportunities to improve equipment reliability, reduce downtime, and eliminate repeat failures; support preventive, predictive, and condition‑based maintenance strategies; support equipment rebuilds, retrofits, modernization, and capital improvement projects.
• Review vendor performance, service costs, warranties, contracts, and invoices; maintain equipment service history, technical documentation, and lessons learned.
• Ensure vendor work meets company safety, quality, engineering, and aerospace requirements; support equipment lifecycle planning and repair‑versus‑replacement decisions.
• Coordinate technical activities across Maintenance, Manufacturing Engineering, Operations, Quality, EH&S, Procurement, and other stakeholders.

Qualifications You Must Have:

• Bachelor’s Degree in engineering or a related field and 8 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing OR a Master’s degree and 5 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing.
• Experience in mechanical and electrical troubleshooting and problem‑solving skills.
• Experience working directly with equipment OEMs, vendors, contractors, and specialized service providers.
• Experience interpreting mechanical drawings, electrical schematics, equipment manuals and technical documentation.
• Experience working with CNC machine tools, automation, robotics, PLCs, hydraulics, pneumatics, or similar manufacturing equipment preferred.
• Proficient with Microsoft Office suite

Qualifications We Prefer:

• Prior experience working in the aerospace industry or in a highly regulated manufacturing industry

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite:

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

A As part of our commitment to maintaining a secure hiring process, candidates may be asked to attendselect steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining