Equipment Services Engineer (Onsite)

Pratt & Whitney; North Berwick (ME); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Flexible work schedules

Annual incentive programs

Job summary

RTX in the United States is seeking an Equipment Services Manager in North Berwick, ME. The role combines field service engineering with vendor management to maintain and improve manufacturing equipment in an aerospace production setting.

You’ll lead complex troubleshooting, coordinate external services, and ensure safe, cost-efficient operations. Requires a Bachelor’s in engineering with 8+ years or a Master’s with 5+ years in equipment engineering or related fields, plus experience with CNC,

Qualifications

• Bachelor's degree in engineering or related field and 8+ years of experience OR Master's degree with 5+ years experience.
• Experience in mechanical and electrical troubleshooting and problem-solving.
• Experience working with equipment OEMs, vendors, contractors, and service providers.
• Ability to read mechanical drawings, electrical schematics, manuals and docs.
• Experience with CNC, automation, robotics, PLCs, hydraulics or similar equipment preferred.
• Proficient with Microsoft Office suite.

Responsibilities

• Provide advanced technical troubleshooting and engineering support for manufacturing equipment and systems.
• Coordinate OEM and vendor field service activities including troubleshooting, repairs, inspections, upgrades, and installations.
• Develop and review scopes of work, proposals, service recommendations, and equipment solutions; manage vendor activities from problem ID to acceptance.
• Support Maintenance Technicians and Engineers with complex or recurring equipment problems.
• Identify opportunities to improve equipment reliability, reduce downtime, and support maintenance strategies.
• Review vendor performance, service costs, warranties, contracts, and invoices; maintain service history and lessons learned.
• Ensure vendor work meets safety, quality, engineering, and aerospace requirements; support lifecycle planning and repair/replacement decisions.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Problem solving

MS Office proficiency

Education

Bachelor's Degree in engineering or related field

Master's degree in engineering or related field

Tools

Microsoft Office suite

Job description

Location: US-ME-NORTH BERWICK-113 ~ 113 Wells St ~ WELLS, Rte 9

Date Posted: 2026-10-14

Country: United States of America

Location: US-ME-NORTH BERWICK-113 ~ 113 Wells St ~ WELLS, Rte 9

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type: None/Not Required

Security Clearance Status: Not Required

What You Will Do

The Equipment Services Manager provides technical expertise and field engineering support for manufacturing equipment and serves as the primary technical liaison between Equipment Maintenance and equipment OEMs, suppliers, and specialized service providers within an aerospace production environment. The Equipment Services Engineer combines hands‑on field service engineering with vendor management to ensure manufacturing equipment is maintained, repaired, upgraded, and supported in a safe, reliable, cost‑effective, and timely manner.

The Equipment Services Manager is responsible for driving complex equipment issues to resolution, coordinating external technical services, supporting equipment repairs and upgrades, and improving equipment reliability, availability, and performance. This position works closely with Maintenance, Engineering, Operations, Quality, EH&S, Procurement, and external vendors to ensure equipment is safely and effectively maintained in support of aerospace manufacturing operations.

The Equipment Services Manager will investigate complex equipment issues, coordinate technical support, manage vendor service activities, review repair recommendations, support equipment installations and upgrades, and drive issues to resolution while maintaining a strong focus on safety, quality, production continuity, reliability, and cost control.

• Provide advanced technical troubleshooting and engineering support for manufacturing equipment and systems; diagnose complex mechanical, electrical, hydraulic, pneumatic, CNC, controls, and automation issues.
• Serve as the primary technical contact between Equipment Maintenance and equipment OEMs and service providers; coordinate OEM and vendor field service activities, including troubleshooting, repairs, inspections, upgrades, installations, and commissioning.
• Develop and review technical scopes of work, repair proposals, service recommendations, and equipment solutions; manage vendor activities from initial problem identification through completion, testing, and final acceptance.
• Support Maintenance Technicians and Engineers with complex or recurring equipment problems; investigate equipment failures and support root‑cause analysis and corrective actions.
• Identify opportunities to improve equipment reliability, reduce downtime, and eliminate repeat failures; support preventive, predictive, and condition‑based maintenance strategies; support equipment rebuilds, retrofits, modernization, and capital improvement projects.
• Review vendor performance, service costs, warranties, contracts, and invoices; maintain equipment service history, technical documentation, and lessons learned.
• Ensure vendor work meets company safety, quality, engineering, and aerospace requirements; support equipment lifecycle planning and repair‑versus‑replacement decisions.
• Coordinate technical activities across Maintenance, Manufacturing Engineering, Operations, Quality, EH&S, Procurement, and other stakeholders.

Qualifications You Must Have

• Bachelor's Degree in engineering or a related field and 8 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing or equivalent experience OR a Master's degree and 5 or more years of experience in equipment engineering, field service, maintenance engineering, or industrial manufacturing.
• Experience in mechanical and electrical troubleshooting and problem-solving skills.
• Experience working directly with equipment OEMs, vendors, contractors, and specialized service providers.
• Experience interpreting mechanical drawings, electrical schematics, equipment manuals, and technical documentation.
• Experience working with CNC machine tools, automation, robotics, PLCs, hydraulics, pneumatics, or similar manufacturing equipment preferred.
• Proficient with Microsoft Office suite

Qualifications We Prefer

• Prior experience working in the aerospace industry or in a highly regulated manufacturing industry

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in‑person at one of our office locations, regardless of whether the role is designated as on‑site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective‑bargaining agreement.

Hired applicants may be eligible for annual short‑term and/or long‑term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective‑bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.