Equipment Service Technician - Field Tech, Profit Sharing

Crafco, Inc.; Memphis (TN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health

Life

Disability

Dental

Vision

Holiday

Personal & Sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. in Memphis, TN is seeking a Service Technician to repair and service customer equipment, including rental and demo units.

You will provide technical assistance to customers and support the sales team. The role offers a competitive hourly rate and an excellent benefits package including profit sharing, 401(k) match, health, life, disability, dental, vision, holidays, personal & sick pay, and leave.

Qualifications

• High School Diploma or GED.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record.

Responsibilities

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer\'s needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, diagnose and repair units, and maintain good working relationships with customers and sales personnel.
• Perform quality inspections including run-up, pre-delivery, and final inspections on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers\' inquiries regarding parts and equipment.
• Assist the Shipping Department with pulling and packing parts orders.
• Travel as required to repair customer equipment and/or rental units on job sites.
• Maintain work area in a clean orderly fashion and equipment in good physical and mechanical condition.
• Project a positive attitude in the areas of safety and quality, promote inter-department cooperation, and exhibit professionalism.
• Perform other duties as directed by manager.
• Must be able to work overtime when needed to complete required work.

Skills

Field service

Mechanical experience

Customer interaction

Education

High School Diploma or GED

Tools

Hand tools

Job description

Crafco, Inc. in Memphis, TN is seeking a Service Technician to repair and service customer equipment, including rental and demo units.

You will provide technical assistance to customers and support the sales team. The role offers a competitive hourly rate and an excellent benefits package including profit sharing, 401(k) match, health, life, disability, dental, vision, holidays, personal & sick pay, and leave.