Field Service Technician – Equipment Repair & Support

Ergon Inc; Tulsa (OK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Profit Sharing

Matching 401(k)

Health

Life

Disability

Dental

Vision

Holiday

Personal & Sick pay

Maternity/Paternity leave

and more

Job summary

Crafco, Inc. in Tulsa, OK is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo gear. You will provide technical assistance and support the sales team as needed, with travel to job sites as required.

The role offers a competitive hourly rate and a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, and paid personal & sick leave, plus maternity/paternity leave and more.

Qualifications

• High School Diploma or GED.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record.

Responsibilities

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer's needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, properly diagnose and repair units, and maintain good working relationship with all customers and sales personnel.
• Perform quality inspections including the run-up, pre-delivery, and final inspections as needed on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries regarding parts and equipment.
• Assist the Shipping Department with pulling and packing parts orders.
• Travel as required to repair customer equipment and/or rental units on job sites.
• Maintain work area in a clean orderly fashion as well as the equipment in good physical and mechanical condition.
• Project a positive attitude in the areas of safety and quality, promote inter-department cooperation, and exhibit professionalism.
• Perform other duties as directed by manager.
• Must be able to work overtime when needed to complete required work.

Education

High School Diploma or GED

Job description

Crafco, Inc. in Tulsa, OK is seeking a Service Technician to perform repairs and service on customer equipment, rental and demo gear. You will provide technical assistance and support the sales team as needed, with travel to job sites as required.

The role offers a competitive hourly rate and a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, and paid personal & sick leave, plus maternity/paternity leave and more.