Field Service Technician: Equipment Repair & Travel

Ergon, Inc.; Tulsa (OK); Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Profit Sharing

401(k) Matching

Health Insurance

Life Insurance

Disability Insurance

Dental

Vision

Holiday Pay

Personal & Sick Pay

Maternity/Paternity Leave

Résumé du poste

Crafco, Inc. in Tulsa, OK is seeking a Service Technician to repair and service customer equipment and rental/demo units at our Supply Center. You will work with customers and sales staff to assess needs and plan service work.

Responsibilities include performing repairs, conducting quality inspections, advising customers on parts, assisting shipping with parts orders, and traveling to job sites as needed while maintaining a safe, clean work area and professional interactions.

Qualifications

• High School Diploma or GED.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record.

Responsabilités

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer's needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, properly diagnose and repair units, and maintain good working relationship with all customers and sales personnel.
• Perform quality inspections including the run-up, pre-delivery, and final inspections as needed on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries regarding parts and equipment.
• Assist the Shipping Department with pulling and packing parts orders.
• Travel as required to repair customer equipment and/or rental units on job sites.
• Maintain work area in a clean orderly fashion as well as the equipment in good physical and mechanical condition.
• Project a positive attitude in the areas of safety and quality, promote inter-department cooperation, and exhibit professionalism.
• Perform other duties as directed by manager.
• Must be able to work overtime when needed to complete required work.

Connaissances

Customer service

Mechanical experience

Troubleshooting

Clean driving record

Formation

High School Diploma or GED

Description du poste

Crafco, Inc. in Tulsa, OK is seeking a Service Technician to repair and service customer equipment and rental/demo units at our Supply Center. You will work with customers and sales staff to assess needs and plan service work.

Responsibilities include performing repairs, conducting quality inspections, advising customers on parts, assisting shipping with parts orders, and traveling to job sites as needed while maintaining a safe, clean work area and professional interactions.