Equipment Service Technician – Onsite Repairs & Travel

Ergon, Inc.; Akron (OH); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

401(k) match

Health insurance

Life insurance

Disability insurance

Dental insurance

Vision insurance

Holiday pay

Personal & sick pay

Maternity/Paternity leave

Job summary

Crafco, Inc. has an opening for a Service Technician at our Akron, OH Supply Center.

The Service Technician will perform repairs and service work on customer equipment and rental/demo units, providing technical assistance to customers and supporting the sales team as needed. The position offers an hourly rate with a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, personal and sick pay, and maternity/paternity leave

Qualifications

• Minimum 1 year service or mechanical experience is required.
• High School Diploma or GED is required.

Responsibilities

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, diagnose and repair units, and maintain good relationships with customers and sales personnel.
• Perform quality inspections including run-up, pre-delivery, and final inspections on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries regarding parts and equipment.
• Assist Shipping with pulling and packing parts orders.
• Travel as required to repair equipment and/or rental units on job sites.

Skills

Mechanical experience

Customer service

Education

High School Diploma or GED

Job description

Crafco, Inc. has an opening for a Service Technician at our Akron, OH Supply Center.

The Service Technician will perform repairs and service work on customer equipment and rental/demo units, providing technical assistance to customers and supporting the sales team as needed. The position offers an hourly rate with a comprehensive benefits package including profit sharing, 401(k) matching, health, life, disability, dental, vision, holiday, personal and sick pay, and maternity/paternity leave