Equipment Service Technician

STERIS Canada Corporation; Saint Cloud (MN); Remote; USD 47,000 - 67,000; Full time

Job summary

A leading company in healthcare solutions is seeking an Equipment Service Technician to troubleshoot and repair medical equipment. This remote position requires travel across multiple states and offers a flexible schedule. Candidates should possess strong mechanical skills and customer engagement experience.

Benefits

Paid time off and holidays

Healthcare, dental, vision benefits

Company vehicle

Tools, uniforms provided

401(k) with company match

Maternity & Paternal Leave

Tuition reimbursement

Qualifications

• 4+ years of work experience, including 2 years in a mechanical/technical role.
• Valid driver’s license and ability to meet background and physical assessments.

Responsibilities

• Perform troubleshooting, repairs, and maintenance of medical equipment.
• Manage time effectively to complete service calls and installations.
• Build relationships with sales to enhance customer experience.

Skills

Customer Engagement

Effective Communication

Basic Computer Skills

Education

High School Diploma or GED

Job description

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment.

Individuals with experience working in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc., are often successful.

This is a remote-based, customer-facing position. To support and service our customers in this assigned territory, candidates must be based in one of the following states: Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Indiana, Illinois, Nebraska.

This is a floating position which requires heavy travel, up to 75% of the time. Expect overnight travel Monday – Friday, including some weekends as needed. The incumbent will travel within Minnesota, Wisconsin, Iowa, North Dakota, South Dakota, Indiana, Illinois, Nebraska.

What you'll do as an Equipment Service Technician

• Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
• Manage time effectively by prioritizing customer and business needs to complete PMs, service calls, warranty calls, equipment installations, upgrades, and other duties.
• Work with cross-functional teams (Tech Support, Engineering, Service Contract Management) to escalate issues and utilize technology platforms for compliance, troubleshooting, and documentation.
• Provide customers with information, pricing, and repair options. Build relationships with sales to enhance customer experience and identify sales opportunities.
• Support various locations within the assigned territory based on service agreements and customer needs.

The Experience, Skills, and Abilities Needed

Required:

• High School Diploma or GED with 4+ years of work experience, including 2 years in a mechanical/technical role. Relevant certifications, military experience, or related training may be considered.
• Valid driver’s license and ability to meet background and physical assessments for credentialing.
• Customer and team engagement experience.
• Effective written and verbal communication skills.
• Basic computer skills (Windows, email, navigation, mobile apps, data entry).
• Flexibility for overnight and early/late hours based on needs.

What STERIS Offers

We value our employees and offer a comprehensive benefits package supporting health, well-being, and financial security.

Overview of benefits:

• Market-competitive pay
• Paid time off and holidays
• Healthcare, dental, vision benefits
• Company vehicle, cell phone, laptop
• Tools, uniforms provided
• Disability coverage
• 401(k) with company match
• Maternity & Paternal Leave
• Additional benefits like pet insurance, tuition reimbursement, and educational programs

Pay range: $47,750.00 - $66,937.50, with potential bonuses. Pay rates depend on experience, education, certifications, and other factors.

For a full list of benefits, click here.

STERIS is an Equal Opportunity Employer. We are committed to diversity and inclusion in the workplace, ensuring equal opportunity regardless of race, color, religion, age, disability, or other protected categories.

Job Category: Service/Technical Services

Nearest Major Market: St Cloud
Job Segment: Technical Support Engineer, HVAC, Maintenance, Plumbing, Engineer, Engineering, Operations, Manufacturing