Equipment Service Technician I

STERIS Healthcare United States; Pittsburgh (Allegheny County); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading healthcare company as a Life Sciences Equipment Service Technician, providing essential maintenance and support for medical devices. This remote role requires strong technical skills and a commitment to customer satisfaction. Enjoy a comprehensive benefits package and opportunities for professional growth.

Benefits

Company Vehicle

Cell Phone

Laptop

Paid Time Off

Healthcare Benefits

401(k) with Match

Tuition Reimbursement

Qualifications

• 2 years of relevant experience required.
• Ability to lift up to 25 pounds.

Responsibilities

• Perform preventive and corrective maintenance on equipment.
• Drive customer satisfaction through proactive communication.
• Identify sales opportunities and recommend products.

Skills

Interpersonal Skills

Technical Troubleshooting

Education

High School Diploma

Associate’s or Bachelor’s Degree in Electronics

Job description

5 days ago Be among the first 25 applicants

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

As a Life Sciences Equipment Service Technician at STERIS, you will act as a trusted advisor to our Customers in the maintenance and procurement of Life Sciences products, including medical devices and consumables. You will deliver an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on complex mechanical, electro-mechanical, and electronic units in a healthcare environment.

This is a remote-based, customer-facing position. Candidates must be based in Pennsylvania to support and service our Customers in this territory.

What You Will Do As An Equipment Service Technician

1. Drive Customer satisfaction through proactive communication and resolving issues expediently.
2. Perform preventive and corrective maintenance on STERIS and related products safely and efficiently.
3. Troubleshoot, repair, modify, overhaul, or refurbish standard and special-purpose equipment and components.
4. Ensure a positive Customer experience by providing timely maintenance, service calls, warranty calls, and minor installations.
5. Maintain communication with the Area Service Manager regarding activity and sales opportunities.
6. Identify sales opportunities and recommend STERIS products/services, communicating leads to management and sales staff.
7. Respond to routine Customer and sales questions regarding equipment operation and performance, and provide on-site support as needed.

The Experience, Skills, and Abilities Needed

Required:

• High School diploma with 2 years of relevant experience
• Ability to work flexible hours, including outside normal business hours
• Residence within 50 miles of the territory center
• Ability to lift up to 25 pounds and push wheeled transporters up to 50 pounds
• Compliance with hospital/customer credentialing requirements

Preferred:

• Associate’s or Bachelor’s degree in electronics, mechanical, or similar discipline with 1 year of relevant experience
• Knowledge of GMPs and GLPs

Other:

• Excellent interpersonal and communication skills
• Strong technical troubleshooting skills

What STERIS Offers

We provide a comprehensive benefits package supporting your health, well-being, and financial future, including:

• Base Salary + Incentive Program
• Company Vehicle, Cell Phone, Laptop
• Hands-on Training
• Paid Time Off and Holidays
• Healthcare, Dental, Vision Benefits
• Flexible Spending Accounts
• Disability Coverage
• 401(k) with Match
• Parental Leave
• Tuition Reimbursement
• Additional Benefits/Discounts

STERIS is a global leader in infection prevention and healthcare products, with approximately $5 billion in revenue and 17,000 employees worldwide.

If you need assistance with the application process, please call 1 [phone]. This contact is for accommodation inquiries only.

STERIS is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.