Equipment Service Technician

STERIS Healthcare United States; Pensacola (FL); Remote; USD 47,000 - 67,000; Full time

Job summary

An established industry player is seeking a skilled Equipment Service Technician to join their team. This remote position involves troubleshooting and repairing medical equipment, primarily within hospitals. Ideal candidates will have a mechanical background and experience in HVAC, plumbing, or automotive repair. The role offers a flexible schedule and the opportunity to work independently while being part of a supportive team. With a comprehensive benefits package and competitive pay, this position is perfect for those looking to make a difference in healthcare while enjoying a rewarding career.

Benefits

Paid time off

Health, dental, and vision benefits

Company vehicle

Cell phone

Laptop

401(k) with match

Maternity and paternity leave

Tuition reimbursement

Career advancement opportunities

Pet insurance

Qualifications

• 4+ years of relevant work experience, including 2 years in a mechanical/technical role.
• Valid driver’s license and ability to meet background and physical requirements.

Responsibilities

• Troubleshoot and repair medical equipment in hospitals.
• Manage time effectively for service calls and equipment installations.

Skills

Mechanical Skills

Customer Engagement

Effective Communication

Basic Computer Skills

Education

High School Diploma or GED

Tools

Tools and Equipment

MS Windows

Job description

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Position Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing employee, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment.

Individuals with experience working in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc., are often successful.

This is a remote, customer-facing position. To support and service our customers in this territory, candidates must be based in Florida.

What You'll Do As An Equipment Service Technician

• Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
• Manage time effectively by prioritizing customer and business needs to complete PMs, service calls, warranty calls, equipment installations, and other duties.
• Collaborate with cross-functional teams to escalate issues and utilize technology platforms for compliance and troubleshooting documentation.
• Provide customers with information, pricing, and repair options. Build relationships with sales to enhance customer experience and identify sales opportunities.
• Support various locations within the assigned territory based on service agreements and customer needs.

Qualifications and Skills

• High School Diploma or GED with 4+ years of relevant work experience, including 2 years in a mechanical/technical role. Relevant certifications or military experience may be considered.
• Valid driver’s license and ability to meet background and physical requirements for credentialing.
• Experience in customer and team engagement.
• Effective communication skills, both written and verbal.
• Basic computer skills (MS Windows, email, mobile apps, data entry).
• Flexibility for schedules including potential overnight, early, or late hours.

What STERIS Offers

We support our employees with a comprehensive benefits package, including:

• Market-competitive pay
• Paid time off and holidays
• Health, dental, and vision benefits
• Company vehicle, cell phone, and laptop
• Tools, uniforms, and equipment
• Disability coverage
• 401(k) with match
• Maternity and paternity leave
• Additional benefits like pet insurance, tuition reimbursement, and career advancement opportunities

Pay range: $47,750 - $66,938, with eligibility for bonuses. Pay rates depend on experience, education, certifications, and other factors.

Equal Opportunity Employer

STERIS is committed to diversity and equal employment opportunity, complying with all applicable laws and policies.