Equipment Service Technician I - Portland, OR

STERIS Healthcare United States; Portland (OR); Remote; USD 53,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Equipment Service Technician to join their team in Oregon. This remote-based role offers the opportunity to work independently while providing essential support in hospitals. Your responsibilities will include troubleshooting and repairing medical equipment, ensuring optimal performance during surgical procedures. With a flexible schedule and the support of a collaborative team, you'll play a crucial role in enhancing customer experiences. The company values its employees and offers a comprehensive benefits package, fostering a healthier and safer world through innovative healthcare solutions.

Benefits

Competitive pay

Paid Time Off and holidays

Healthcare, Dental, and Vision benefits

Company vehicle

Cell phone

Laptop

Tools, uniforms, and equipment

Disability coverage

401(k) with match

Maternity & Paternal Leave

Qualifications

• 4+ years of relevant work experience, including 2 years in a mechanical/technical role.
• Valid driver’s license and ability to meet credentialing requirements.

Responsibilities

• Troubleshoot and repair medical equipment used in surgical procedures.
• Manage time effectively to complete service calls and installations.

Skills

Mechanical skills

HVAC repair

Customer engagement

Effective communication

Basic computer skills

Education

High School Diploma or GED

Tools

Tools and equipment

Company vehicle

Laptop

Job description

Join to apply for the Equipment Service Technician I - Portland, OR role at STERIS Healthcare United States

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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Summary

Are you mechanically inclined with a knack for hands-on work? Do you enjoy a flexible schedule and working independently, but also have the support of a team? The Equipment Service Technician is a remote-based, customer-facing role, primarily working inside hospitals. You will be responsible for troubleshooting and repairing medical equipment used in surgical procedures, as well as providing installation support on complex mechanical, electro-mechanical, and electronic units.

Individuals with experience in HVAC repair, mechanics, maintenance, refrigeration, boilers, chillers, equipment repair, diesel and automotive repair, aviation repair, plumbing, electrical, etc., are often successful.

This is a remote, customer-facing position. To support and service our customers in this territory, candidates must be based in Oregon.

What You'll Do As An Equipment Service Technician

• Perform troubleshooting, repairs, and maintenance of STERIS and competitor equipment, systems, and components.
• Manage time effectively by prioritizing customer and business needs to complete PMs, service calls, warranty calls, installations, upgrades, and other duties.
• Collaborate with cross-functional teams to escalate issues, utilize technology platforms, and document troubleshooting efforts.
• Provide customers with information, pricing, and repair options; build relationships with sales to enhance customer experience and identify sales opportunities.
• Support various locations within the assigned territory based on service agreements and customer needs.

Experience, Skills, and Abilities Needed

Required:

• High School Diploma or GED with 4+ years of relevant work experience, including 2 years in a mechanical/technical role. Certifications or military experience may be considered.
• Valid driver’s license and ability to meet background and physical requirements for credentialing.
• Customer and team engagement experience.
• Effective communication skills.
• Basic computer skills (MS Windows, email, mobile apps, data entry).
• Flexibility for scheduling, including potential overnight, early, or late hours.

What STERIS Offers

We value our employees and offer a comprehensive benefits package, including:

• Competitive pay
• Paid Time Off and holidays
• Healthcare, Dental, and Vision benefits
• Company vehicle, cell phone, and laptop
• Tools, uniforms, and equipment
• Disability coverage
• 401(k) with match
• Maternity & Paternal Leave
• Additional benefits like pet insurance, tuition reimbursement, and career advancement opportunities

Pay range: $53,000 - $74,287.50, with potential bonuses or commissions. Pay is commensurate with experience and location.

For more details, visit our benefits page and learn about how we support our employees.

Additional Information

STERIS is a global leader in healthcare products and services, committed to creating a healthier and safer world. We are an equal opportunity employer and value diversity in our workforce.