Equipment Service Technician

Arkansas Mailing Services, Corp.; North Little Rock (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

A service company in North Little Rock is seeking a technician for equipment installation and customer training. The role involves troubleshooting various machines and requires strong mechanical skills, critical thinking, and customer service orientation. You should be self-motivated and comfortable working both independently and as part of a team. A valid driver's license is essential.

Qualifications

• Highly self-motivated, professional, friendly, and outgoing.
• Ability to work independently and as a team.
• Exceptional attitude with a current valid driver's license.

Responsibilities

• Install equipment including mail meters and insert postage machines.
• Provide end-user training on-site and troubleshoot equipment.
• Communicate effectively with the Service Coordinator on service calls.

Skills

Networking and Software management knowledge

Strong mechanical aptitude

Critical thinking skills

Customer service oriented with strong communication skills

Tools

HVAC

Printers/Copiers

Mail related equipment

Job description

Job Responsibilities

• Installation process of equipment including mail meter and insert postage machines, etc...
• Provide end user training on-site with customers. Troubleshooting via phone and on-site equipment repair.
• Heavy lifting required
• Communicate effectively with Service Coordinator regarding service calls
• Operating box truck, forklift and other company vehicles as needed

Qualifications

• Networking and Software management knowledge
• Strong mechanical aptitude
• Critical thinking skills
• Must be highly self-motivated, professional, friendly, outgoing
• Ability to work independently and as a team
• Strong organizational and time management skills
• Customer service oriented with strong communication skills
• Exceptional attitude. Current valid driver's license
• Experience servicing equipment such as HVAC, printers/copiers, mail related equipment/Inserters/Printers/Pre-Sort machinery

About The Company

Arkansas Mailing Services was formed in 2004, in North Little Rock, Arkansas. We started with customers in the Central Arkansas area but now have customers from all over the country using our services. Our mission here at AMS is to Make Mailing Easy for our customers by providing them with a one-stop-shop for all their printing and mailing needs. Our company has been growing steadily over the last few years and continues to grow based on our excellent values and integrity. Word-of-mouth advertising has also played a significant role in our business becoming what it is today. We provide excellent customer service, place strong emphasis on security, and maintain top-of-the-line printing and mailing equipment in North Little Rock.