Field Service Repair Technician

Mailmax Mailing Solutions LLC; Henderson (NV); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Company Car Provided

Health Insurance

401(k) with employer match

Tech-Forward tools provided

Career Growth opportunities

Supplemental insurance options

Job summary

Mailmax Mailing Solutions LLC is seeking a full-time Service Repair Technician based in Henderson, NV. This role involves diagnosing and repairing mailing equipment, performing regular maintenance, and ensuring high customer satisfaction through effective communication. Candidates should have a minimum of 2 years of relevant experience and a high school diploma. Benefits include company-sponsored health insurance, retirement savings, and ongoing training for career growth. The hourly pay ranges from $24 to $30 with opportunities for additional income.

Qualifications

• Minimum 2 years experience in troubleshooting and maintenance services on mailing, inserting, and print equipment.
• Experience in developing knowledge of computer operations, firewall management, and networking.
• Ability to communicate clearly and professionally with clients.

Responsibilities

• Diagnosing and repairing mailing and related equipment.
• Performing regular maintenance to ensure optimal performance.
• Troubleshooting technical issues to maintain customer satisfaction.

Skills

Troubleshooting

Diagnostics

Customer Satisfaction

Communication Skills

Time Management

Education

High school diploma or equivalent

Technical certifications in relevant fields

Job description

Role Description

This is a full-time, on-site role for a Service Repair Technician, based in Henderson, NV. The Service Repair Technician will be responsible for diagnosing and repairing mailing and related equipment, performing regular maintenance to ensure optimal performance, and troubleshooting technical issues. The individual will also assist in maintaining customer satisfaction by providing excellent service, clear communication, and timely resolutions to technical problems.

Qualifications

• Minimum 2 years Experience Troubleshooting, Diagnostics and maintenance services on Mailing, inserting and print equipment required.
• Minimum 2 years Experience developing a working working knowledge of computer operations, firewall management and networking
• Customer Satisfaction skills, including the ability to communicate clearly and professionally with clients to ensure a positive service experience.
• Strong Communication skills to effectively convey technical information and updates to customers and team members.
• Ability to work independently and manage time effectively in an on-site setting.
• High school diploma or equivalent required; technical certifications in relevant fields are beneficial.

What We Offer

• Full-Time Hours: 8 AM to 5 PM – Enjoy a stable schedule.
• Company Car Provided: No gas, repairs, or extra insurance fees.
• Earning Potential: Hourly pay range of $24–$30 per hour, with opportunities to earn additional income and periodic incentives.
• Tech-Forward: Company-provided smartphone, computer, and/or tablet.
• Career Growth: Receive ongoing training to advance your skills and grow within the company.
• Health Insurance: Employer-subsidized coverage for you and your family.
• Retirement Savings: 401(k) with employer match.
• Additional Benefits: Supplemental insurance options available.