Department Manager

Moore; Topeka (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Shift differentials

Overtime opportunities

Hands-on training

Advancement opportunities

Supportive culture

Century+ company

Job summary

Moore in Topeka, KS is seeking a supervisor to lead the mailing services team. You will provide quality leadership, analyze facts, solve problems with timely decisions, and assist the Plant Manager to ensure QA policies are followed.

Responsibilities include monitoring performance, scheduling staff, approving operations, and driving continuous improvement in quality and productivity within a safe work environment.

Qualifications

• Transferable mechanical or technical skills required.
• Excellent communication skills and basic computer skills.
• Thorough knowledge of mail services processes and related equipment.
• Strong leadership and quality decision‑making ability.
• Ability to take direction and communicate with the Plant Manager.
• Training and supervising staff as needed.

Responsibilities

• Provide quality leadership and create a motivating climate for the team.
• Analyze facts, solve problems, and make timely decisions.
• Assist Plant Manager by ensuring QA policies are followed.
• Monitor performance, production capability, and labor costs.
• Schedule services staff daily to meet production demands.
• Approve MS operators before starting new jobs during shifts.
• Take corrective action to maximize performance.
• Assist staff with setup, troubleshooting, and maintenance.
• Report mechanical problems to support personnel and Plant Manager.
• Maintain a clean and safe working environment.

Skills

Leadership

Communication

Problem solving

Decision making

Team management

Computer literacy

Education

High School diploma or equivalent

Tools

Inkjetting

Inserting

Tabbing

Affixing

Folding

Sorting

Job description

Brief Description

• Provide quality leadership, knowledge, and skills to mailing services associates, creating a motivating work climate to achieve a teamwork environment
• Must be able to use good judgment when analyzing facts and solving problems and can make decisions in a timely manner
• Assist the Plant manager by ensuring that all mail quality assurance policies and procedures are always followed
• Monitor the overall performance of mail services including control of production capability and labor costs
• Schedule all services staff daily to meet production demands
• Provide necessary signoffs and approvals to all MS operators before beginning new jobs during the assigned shift
• Take appropriate corrective action to maximize performance
• Assist all MS staff with set-ups, troubleshooting, and preventative maintenance on equipment.
• Following up on all corrective action
• Report all mechanical problems or supply deficiencies to the appropriate support personnel and the Plant Manager
• Monitor all hourly/shift production counts and quality control checks to ensure that production targets are reached while maintaining the highest level of quality
• Coordinate with other production departments to ensure that all needed materials arrive in your department in a timely manner to meet scheduled tasks
• Coordinate all inbound and outbound material movement by giving clear and concise instructions to the department material handlers
• Proactive in alerting the Plant Manager to any potential issues that would negatively impact mailing schedules
• Actively participates in the continuous improvement process for quality control, productivity, and operating procedures
• Maintain a clean and safe working environment
• Requires ability to be present and available at scheduled times and locations as outlined in work schedule

Requirements

Transferable mechanical or technical skills — printing experience is a plus but not required. (We will train you.)

You’re a great fit if you have:

• Exemplary associate status within the organization
• Excellent communication skills with basic computer skills
• Thorough and satisfactory knowledge of all relevant mail services processes, ink jetting, inserting, tabbing, affixing, folding, sorting etc.
• Thorough knowledge of the equipment used in Various Departments
• Very strong leadership skills and quality decision‑making ability
• Must be able to take direction and communicate effectively with Plant Manager

Education and Experience

• High School diploma or equivalent
• 5 years of experience preferred

Physical Requirements

• Must be able to consistently lift 50lbs
• Required to stand for long periods of time, bend, reach and move about the facility
• Required to grip twist and turn both hands for long periods of time

What We Offer

• Shift differentials + overtime opportunities
• Hands‑on training with experienced adjusters
• Long‑term advancement opportunities into senior technical, maintenance, or supervisory roles
• Supportive culture with long‑tenured team members
• A stable, growing company with over a century of success