Equipment Service Manager | Fleet Maintenance & Ops

Sunbelt Rentals, Inc.; Mobile (AL); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Insurance

401(k) Plan

Parental leave

Paid holidays

Tuition reimbursement

Employee assistance

Length of service awards

Job summary

Sunbelt Rentals is seeking a Service Manager to oversee the servicing of company and customer equipment, ensuring timely and effective maintenance and repair. The role includes planning work, ordering parts, training staff, and maintaining service records across a diverse fleet.

Responsibilities cover vendor coordination, safety promotion, quality checks, and detailed reporting while managing open work orders and warranties. A strong focus on efficiency and customer satisfaction is essential.

Qualifications

• Valid driver’s license.
• Extensive experience in repair and maintenance of self-propelled platforms and lifts.
• Knowledge of work planning and scheduling and other supervisory activities.
• Strong understanding of equipment capabilities and safety requirements.
• Clear perspective of maintenance and repair issues in the industry.
• Planning and management experience.
• Computer literacy.
• Reporting experience.
• Inventory management experience.

Responsibilities

• Manages the repair and maintenance of company owned and customer equipment, organizing yard (Ready to Rent, Returned, Down).
• Prepares work schedules and handles service calls to meet customer needs and ensure equipment availability.
• Orders parts to maintain adequate supplies.
• Provides training and assistance to staff mechanics.
• Works with equipment vendors to learn maintenance requirements and capabilities of new equipment.
• Evaluates equipment after repairs, maintenance or safety checks.
• Documents equipment status before and after rental.
• Handles customer complaints regarding equipment condition or operation.
• Promotes safety awareness.
• Performs quality control checks.
• Updates, maintains and keeps organized equipment service records.
• Creates, updates, closes and bills work orders.
• Files warranty claims timely.
• Commission new equipment.
• Orders/returns parts and performs parts inventory.
• Disposes of solid and hazardous material waste.
• Reporting: fleet status, service records, open work orders, warranty claims, inventory, financial trends, etc.
• Perform other duties assigned by the manager.

Skills

Valid driver’s license

Extensive repair/maintenance of self‑e

Work planning and scheduling

Safety compliance understanding

Maintenance/repair issues knowledge

Planning and management experience

Computer literacy

Reporting experience

Inventory management experience

Job description

Sunbelt Rentals is seeking a Service Manager to oversee the servicing of company and customer equipment, ensuring timely and effective maintenance and repair. The role includes planning work, ordering parts, training staff, and maintaining service records across a diverse fleet.

Responsibilities cover vendor coordination, safety promotion, quality checks, and detailed reporting while managing open work orders and warranties. A strong focus on efficiency and customer satisfaction is essential.