Equipment Room Bartender/Cocktail Server (Full Time)

Hyatt Hotels Corporation; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Headspace wellbeing program

Retail discounts

Job summary

Equipment Room is a private basement venue beneath the Hotel Magdalena on Music Lane in Austin, offering a unique cocktail experience. We are seeking a full-time bartender/cocktail server to greet guests, take drink orders, mix cocktails, and support bar operations according to Bunkhouse standards.

Candidates should have a GED, six months of hospitality experience, up-to-date TABC and Food Handler certifications, strong communication skills, and upselling knowledge.

Qualifications

• High School diploma or general education degree (GED). College Degree preferred
• Six (6) months related experience in hospitality or service industry
• Up-to-date TABC and Food Handler's Certifications
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Must be knowledgeable of our menu and upselling opportunities
• Assist with maintaining the unique atmosphere of EQ by informing guests of our service style
• A growing knowledge of craft cocktail basics and culture

Responsibilities

• We are 21 and up, checking IDs is required by the EQ team
• Take beverage orders from serving staff or directly from patrons
• Mix ingredients to prepare and garnish cocktails and other beverages according to Bunkhouse standards
• Serve snacks or food items to customers as requested or submit order to Kitchen
• Clean glasses, utensils, and bar equipment
• Arrange bottles and glasses to make attractive displays
• Help plan and organize the menu and operations of the Cocktail Lounge or Bar
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Collect money for all orders taken
• Check identification of customers to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
• Order or requisition liquors and supplies
• Ask customers who become loud and unruly to leave
• Maintain a high level of cleanliness and safety in the work area
• Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Skills

Communication skills

Customer service

Upselling

Education

High School diploma or GED

Job description

Close Inclusive Collection Job Postings Notification

Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.

Equipment Room Bartender/Cocktail Server (Full Time)

Bunkhouse Equipment Room US - TX - Austin

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

The Opportunity:

A Bartender will mix and serve drinks to patrons (directly) wait on Bar patrons and serve items from the bar menu, create bar menu items, and all food preparation associated with Bar service. This role is Bartending with an emphasis on cocktail waitressing combined- you own your section and provide the best service.

The person having this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, Servers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.

Who We Are:

Equipment Room is our private basement hideaway – in the old equipment room beneath the Hotel Magdalena on Music Lane. Here you will find an intimate space that houses one of Austin’s most special record collections played on custom vintage hi-fi equipment. Blending Japanese Jazz Kissa culture with our Texas take – Equipment Room feels like a wholly new, yet very familiar experience. It’s the place we’ve been dreaming of for quite some time.

We’re Proud to Offer Exceptional Benefits, which Include:

• Medical, Dental, Vision, 401K with company match
• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Qualifications

Key Responsibilities:

• We are 21 and up, checking IDs is required by the EQ team
• Take beverage orders from serving staff or directly from patrons
• Mix ingredients to prepare and garnish cocktails and other beverages according to Bunkhouse standards
• Serve snacks or food items to customers as requested or submit order to Kitchen
• Clean glasses, utensils, and bar equipment
• Arrange bottles and glasses to make attractive displays
• Help plan and organize the menu and operations of the Cocktail Lounge or Bar
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Collect money for all orders taken
• Check identification of customers to verify age requirements for purchase of alcohol
• Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons
• Order or requisition liquors and supplies
• Ask customers who become loud and unruly to leave
• Maintain a high level of cleanliness and safety in the work area
• Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

• High School diploma or general education degree (GED). College Degree preferred
• Six (6) months related experience in hospitality or service industry
• Up-to‑date TABC and Food Handler's Certifications
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Must be knowledgeable of our menu and upselling opportunities
• Assist with maintaining the unique atmosphere of EQ by informing guests of our service style
• A growing knowledge of craft cocktail basics and culture

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

We welcome you:

Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We’d love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Hyatt Regency London - The Churchill | London , ENG , GB

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