Equipment & Rentals Customer Support Specialist

U-Haul; West Sacramento (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

Employee discounts

Job summary

U-Haul is seeking a friendly Customer Service Representative in West Sacramento, CA. The role involves assisting customers, managing rentals with U-Scan, and helping with equipment inspection and setup.

You will be part of a team delivering exceptional service and supporting customers on their journeys. Starting pay is $16.90–$17.50 per hour, with opportunities for on-the-job training, bonus incentives, and advancement within a long-standing national company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly Customer Service Representative in West Sacramento, CA. The role involves assisting customers, managing rentals with U-Scan, and helping with equipment inspection and setup.

You will be part of a team delivering exceptional service and supporting customers on their journeys. Starting pay is $16.90–$17.50 per hour, with opportunities for on-the-job training, bonus incentives, and advancement within a long-standing national company.