Equipment & Customer Support Specialist

U-Haul; Orange (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

Vacation and sick days

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative in Lake Forest, CA. The role involves assisting customers with U-Haul products and services, using U-Scan tech to manage rentals, and ensuring vehicles and equipment are ready for customers.

Evenings, weekends, and holidays are required. The position offers on-the-job education, a $100 hiring bonus, and a $300 bonus after certification milestones. Starting pay listed at $18.00/hr with compensation range reflected in postings.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative in Lake Forest, CA. The role involves assisting customers with U-Haul products and services, using U-Scan tech to manage rentals, and ensuring vehicles and equipment are ready for customers.

Evenings, weekends, and holidays are required. The position offers on-the-job education, a $100 hiring bonus, and a $300 bonus after certification milestones. Starting pay listed at $18.00/hr with compensation range reflected in postings.