Equipment Rentals Customer Service Specialist

U-Haul; National City (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Prescription plans

Paid holidays

Job summary

U-Haul is seeking a friendly Customer Service Representative for National City, CA. You will be the face of our service, assisting customers with rentals, inspecting equipment, and guiding them through products and services.

You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and prepare invoices. The role offers on-the-job education and opportunities to grow within a stable, employee-focused company.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a friendly Customer Service Representative for National City, CA. You will be the face of our service, assisting customers with rentals, inspecting equipment, and guiding them through products and services.

You will use smartphone-based U-Scan technology to manage rentals, move and hook up trucks, and prepare invoices. The role offers on-the-job education and opportunities to grow within a stable, employee-focused company.