Equipment & Rentals Customer Service Pro

uhaul; Petersburg (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

Job summary

U-Haul is seeking a friendly, motivated Customer Service Representative at our Petersburg, VA location. You will assist customers inside and outside the center with U-Haul products and services, and use smartphone-based U-Scan technology to manage rentals and inventory, helping ensure smooth checkouts and returns.

The role offers on-the-job education and a competitive hourly wage of $12.00–$13.00, with a valid driver’s license and a high school diploma required.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a friendly, motivated Customer Service Representative at our Petersburg, VA location. You will assist customers inside and outside the center with U-Haul products and services, and use smartphone-based U-Scan technology to manage rentals and inventory, helping ensure smooth checkouts and returns.

The role offers on-the-job education and a competitive hourly wage of $12.00–$13.00, with a valid driver’s license and a high school diploma required.