Equipment & Rentals Customer Service Pro

Uhaul; Colonial Heights (VA); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Job summary

U-Haul is seeking a Customer Service Representative in Colonial Heights, VA. The role involves assisting customers, managing rentals with U-Scan, and preparing invoices while maintaining equipment on the lot. Training and on-the-job education are offered.

The position emphasizes safety, driving duties, and the opportunity to advance within a supportive team, with a competitive hourly rate and relocation/benefits as applicable.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Colonial Heights, VA. The role involves assisting customers, managing rentals with U-Scan, and preparing invoices while maintaining equipment on the lot. Training and on-the-job education are offered.

The position emphasizes safety, driving duties, and the opportunity to advance within a supportive team, with a competitive hourly rate and relocation/benefits as applicable.