Equipment & Rentals Customer Care Specialist

U-Haul; Calverton (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) Savings Plan

Life insurance

Employee Discounts

Job summary

U-Haul is seeking a Customer Service Representative in Calverton, NY. You will greet customers, assist with rentals and product services, and use U-Scan tech to dispatch and return equipment. This on-site role offers on-the-job education and opportunities to learn quickly.

The position pays $17.00 to $18.00 per hour. Benefits include health insurance, paid holidays, and a 401(k). You must have a high school diploma or equivalent and a valid driver's license to apply.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High School Diploma or Equivalent

Job description

U-Haul is seeking a Customer Service Representative in Calverton, NY. You will greet customers, assist with rentals and product services, and use U-Scan tech to dispatch and return equipment. This on-site role offers on-the-job education and opportunities to learn quickly.

The position pays $17.00 to $18.00 per hour. Benefits include health insurance, paid holidays, and a 401(k). You must have a high school diploma or equivalent and a valid driver's license to apply.