Equipment & Rentals Customer Advocate

U-Haul / Repwest Insurance; Tukwila (WA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

401(k) savings plan

Employee stock ownership plan

Job summary

U-Haul is seeking a Customer Service Representative in Tukwila, WA. You will assist customers with products and services, manage rentals with U-Scan, and help move and hook up trucks and trailers. The role includes inspecting equipment, answering questions, and processing invoices.

Certification for propane filling and forklift operation is offered upon employment. This position emphasizes teamwork, safety, and ongoing training through U-Haul University.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Job description

U-Haul is seeking a Customer Service Representative in Tukwila, WA. You will assist customers with products and services, manage rentals with U-Scan, and help move and hook up trucks and trailers. The role includes inspecting equipment, answering questions, and processing invoices.

Certification for propane filling and forklift operation is offered upon employment. This position emphasizes teamwork, safety, and ongoing training through U-Haul University.