Equipment & Rental Support Specialist

U-Haul; Wilmington (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

ESOP

Job summary

United States location: 7710 Market St, Wilmington, North Carolina 28411, U-Haul is seeking a Customer Service Representative. The role involves helping customers, inspecting and maintaining equipment, and using U-Scan tech to dispatch and manage rentals.

You will move and hook up trucks, inspect gear, answer questions, and educate customers about products and services. Minimum qualifications include a valid driver’s license and a high school diploma or equivalent.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

United States location: 7710 Market St, Wilmington, North Carolina 28411, U-Haul is seeking a Customer Service Representative. The role involves helping customers, inspecting and maintaining equipment, and using U-Scan tech to dispatch and manage rentals.

You will move and hook up trucks, inspect gear, answer questions, and educate customers about products and services. Minimum qualifications include a valid driver’s license and a high school diploma or equivalent.