Equipment Lifecycle & Install Specialist

The McPherson Companies; Rolling Hills (AL); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

The McPherson Companies is seeking an Equipment Specialist to manage the lifecycle of customer equipment, from installation to ongoing performance. You will set up new units, train and coach vendors, and coordinate repairs and service calls to maximize efficiency at customer sites.

In this role you will monitor equipment status, generate POs, approve invoices, and report on KPIs related to loaned equipment.

Qualifikationen

• Minimum of three years’ experience in a distribution related activity.
• General knowledge of lubricant and fuel terminology.
• Proven experience with monitor functionality, installation, set up and abilities preferred.
• Industrial equipment and/or mechanical familiarity.
• Ability to manage multiple priorities and projects simultaneously and keep them progressing to completion while managing 7 day/week operations.
• Capable of multi-tasking and professionally interacting with others in a fast-paced, work environment.

Aufgaben

• Set up all new equipment units in the system. Either through MOP staff or vendors.
• Coach vendors on what is expected from them on new installs and repairs. Actual work as well as paperwork flow
• Schedule vendors for repairs of monitors/equipment causing efficiency issues and needing service.
• Take calls from vendors on location for support. Assuring accurate installs at each location.
• Issue PO to vendors for service calls of problem locations
• Approve invoices after vendors have made repairs at service call locations. Send to Accounts Payable upon completion.
• Ensure vendors have the correct equipment at each location.
• Report on KPIs associated with customer loaned equipment.
• Reporting of vendor performance.
• Handle Return Merchandise Authorizations of leased equipment.
• Recommend corrective action as equipment issues are discovered.
• Ensure that all tasks related to equipment are completed accurately and timely in ERP system.
• Responsible for the completion of special projects or the assignment of other duties as assigned by the supervisor.

Kenntnisse

Vendor coordination

ERP system experience

Technical troubleshooting

Microsoft Office

Project management

Communication skills

Analytical thinking

Time management

Decision making

Interpersonal skills

Ausbildung

High school diploma

College courses preferred

Tools

ERP system

Microsoft Office

Jobbeschreibung

The McPherson Companies is seeking an Equipment Specialist to manage the lifecycle of customer equipment, from installation to ongoing performance. You will set up new units, train and coach vendors, and coordinate repairs and service calls to maximize efficiency at customer sites.

In this role you will monitor equipment status, generate POs, approve invoices, and report on KPIs related to loaned equipment.