Equipment & Customer Support Specialist (On-the-Job Training)

U-Haul International, Inc.; Pasadena (CA); On-site; USD 23,281 - 26,036; Part time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans, if eligible

Paid holidays, vacation, and sick days, if eligible

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

$100 hiring bonus

$300 cash bonus upon program completion

Discounts on various products and services

Job summary

U-Haul International, Inc. is hiring for the position of Customer Service Representative in Pasadena, CA. This role involves assisting customers with products and services, utilizing technology for rentals, and maintaining equipment. The ideal candidate will enjoy working with people, providing exceptional service, and contributing to a supportive team environment.

The position offers comprehensive training and multiple bonuses. Applicants must have a high school diploma and a valid driver’s license.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is hiring for the position of Customer Service Representative in Pasadena, CA. This role involves assisting customers with products and services, utilizing technology for rentals, and maintaining equipment. The ideal candidate will enjoy working with people, providing exceptional service, and contributing to a supportive team environment.

The position offers comprehensive training and multiple bonuses. Applicants must have a high school diploma and a valid driver’s license.