Equipment & Customer Service Specialist

U-Haul Co. of South Carolina; Duncanville (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLaw Legal program

Job summary

U-Haul Holding Company is hiring a Customer Service Representative in Duncanville, TX to greet customers, help with rentals, and ensure equipment is ready for use. Training and certifications are provided on the job, including propane and forklift handling.

You'll work as part of a supportive team to deliver exceptional service, while using U-Scan technology to manage inventory and rentals and ensuring all safety and quality standards are met.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Valid driver's license

High school diploma or equivalent

Job description

U-Haul Holding Company is hiring a Customer Service Representative in Duncanville, TX to greet customers, help with rentals, and ensure equipment is ready for use. Training and certifications are provided on the job, including propane and forklift handling.

You'll work as part of a supportive team to deliver exceptional service, while using U-Scan technology to manage inventory and rentals and ensuring all safety and quality standards are met.