Customer Service & Equipment Specialist

U-Haul International; Irving (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Vacation and sick days

401(k) Savings Plan

ESOP

Life insurance

Legal program

Identity theft protection

Job summary

U-Haul is hiring a Customer Service Representative to be the face of our commitment to exceptional service. You’ll assist customers in-store and on-site, dispatch equipment using U-Scan tech, and help with trailer hookups, inspections, and invoicing.

Certifications for propane and forklift are offered after employment, and ongoing training through U-Haul University is provided. We emphasize safety, teamwork, and flexible interviews with opportunities for advancement.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Valid driver’s license

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative to be the face of our commitment to exceptional service. You’ll assist customers in-store and on-site, dispatch equipment using U-Scan tech, and help with trailer hookups, inspections, and invoicing.

Certifications for propane and forklift are offered after employment, and ongoing training through U-Haul University is provided. We emphasize safety, teamwork, and flexible interviews with opportunities for advancement.