Customer Service & Equipment Specialist

U-Haul; Georgetown (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

24-hour physician available for kids

Dental & Vision Plans

Job summary

U-Haul is seeking a Customer Service Representative in Georgetown, TX. The role involves assisting customers with rentals and products, using U-Scan tech to manage inventory, moving and hooking up trucks, inspecting equipment, and educating customers about services.

Responsibilities include invoicing, accepting returns, installing hitches, and handling propane/forklift certifications provided upon employment. The position emphasizes safety, ongoing education, and a strong service mindset.

Qualifications

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Georgetown, TX. The role involves assisting customers with rentals and products, using U-Scan tech to manage inventory, moving and hooking up trucks, inspecting equipment, and educating customers about services.

Responsibilities include invoicing, accepting returns, installing hitches, and handling propane/forklift certifications provided upon employment. The position emphasizes safety, ongoing education, and a strong service mindset.