Equipment & Customer Care Specialist (Training Included)

Uhaul; Gurnee (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance & Prescription plans

Job summary

U-Haul is hiring a Customer Service Representative at its Gurnee location in Illinois. The role involves helping customers with products and services, managing rentals via U-Scan, and assisting with equipment setup and returns.

The position offers on-the-job education, potential certification opportunities, and bonuses. The payer range is $15.00 to $18.00 hourly, with benefits and advancement opportunities.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to work with a team and handle multiple tasks.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma

Tools

Job description

U-Haul is hiring a Customer Service Representative at its Gurnee location in Illinois. The role involves helping customers with products and services, managing rentals via U-Scan, and assisting with equipment setup and returns.

The position offers on-the-job education, potential certification opportunities, and bonuses. The payer range is $15.00 to $18.00 hourly, with benefits and advancement opportunities.