Equipment & Customer Care Specialist — $100 Hiring Bonus

U-Haul; Rochester (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Hiring bonus

Cash bonus program

Health insurance

401(k) Savings Plan

ESOP

Job summary

U-Haul in Rochester, MN is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers inside and outside a U-Haul center, inspect and prepare equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

The role offers on-the-job education, a fast-paced work environment, and a path to advancing within the company. We provide benefits including health insurance, paid holidays and vacations, retirement plans, and a

Qualifications

• Valid driver’s license with clean driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Inspect and maintain equipment on the lot including checking fluid levels.
• Educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan system

Job description

U-Haul in Rochester, MN is seeking a friendly Customer Service Representative to be the face of our service team. You will assist customers inside and outside a U-Haul center, inspect and prepare equipment, and use smartphone-based U-Scan technology to manage rentals and inventory.

The role offers on-the-job education, a fast-paced work environment, and a path to advancing within the company. We provide benefits including health insurance, paid holidays and vacations, retirement plans, and a