Equipment & Customer Care Associate

uhaul; Clinton Charter Township (MI); On-site; USD 42,981,000 - 51,577,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

Life insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Gym Reimbursement Program

MetLife auto and home insurance

Discounts on Apple products, Dell, and

You Matter EAP

LifeLock Identity Theft Protection

Job summary

U-Haul is seeking a Customer Service Representative in Clinton Township, MI. You will work as part of a supportive team, assist customers with U-Haul products and services, dispatch and return equipment using U-Scan tech, move and hook up trucks, and inspect equipment on the lot.

The role offers on-the-job education, opportunities for advancement, and a range of benefits; qualified applicants must have a valid driver's license and a high school diploma.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or equivalent

Tools

U-Scan technology

Job description

U-Haul is seeking a Customer Service Representative in Clinton Township, MI. You will work as part of a supportive team, assist customers with U-Haul products and services, dispatch and return equipment using U-Scan tech, move and hook up trucks, and inspect equipment on the lot.

The role offers on-the-job education, opportunities for advancement, and a range of benefits; qualified applicants must have a valid driver's license and a high school diploma.