Epicor Prophet 21 IT Specialist — Hybrid Role

Planet Group; Ohio; Hybrid; USD 80.000 - 115.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401(k)

PTO

Zusammenfassung

Planet Group seeks an Information Technology Specialist with hands-on Epicor Prophet 21 experience to join its IT team in Ohio. The role blends ERP support, software development, database reporting, and day-to-day IT operations, offering varied challenges and opportunities to own issues and implement practical technical solutions.

The ideal candidate will troubleshoot P21 in a customized environment, develop SQL/T-SQL queries, and engage with IT leadership to drive process improvements.

Qualifikationen

• Hands-on Epicor Prophet 21 (P21) experience (support, customization investigation).
• SQL Server / SQL/T-SQL knowledge; write/modify queries.
• Experience with .NET Core and Visual Studio for app/code troubleshooting.
• Strong analytical and troubleshooting skills in a customized environment with limited docs.
• Approximately 1–3 years in IT, software dev, database/reporting, or IT operations.
• Strong written and verbal communication, customer-service mindset, ability to work independently in a small team.
• Bachelor's degree in Computer Science or related field.

Aufgaben

• Provide technical support for Epicor Prophet 21 (P21), troubleshoot ERP issues in a customized environment.
• Develop, update, and troubleshoot SQL/T-SQL queries, reports, and database solutions.
• Assist with application development, testing, automation, and integrations using .NET Core and Visual Studio.
• Provide day-to-day IT support for workstations, printers, apps, Microsoft 365, Teams, OneDrive, and SharePoint.
• Support user accounts, permissions, access requests, updates, and basic server/workstation/network administration.
• Assist with cybersecurity initiatives, MFA, patching, backups, and DR activities.
• Document technical solutions, business rules, customizations, reports, workflows, and troubleshooting procedures.
• Collaborate with IT leadership to identify process improvements and implement solutions.

Kenntnisse

Epicor Prophet 21 (P21)

SQL Server / SQL/T-SQL

.NET Core

Visual Studio

Analytical thinking

Communication skills

Independent work

Ausbildung

Bachelor's degree in Computer

Tools

SQL Server

Visual Studio

Jobbeschreibung

Planet Group seeks an Information Technology Specialist with hands-on Epicor Prophet 21 experience to join its IT team in Ohio. The role blends ERP support, software development, database reporting, and day-to-day IT operations, offering varied challenges and opportunities to own issues and implement practical technical solutions.

The ideal candidate will troubleshoot P21 in a customized environment, develop SQL/T-SQL queries, and engage with IT leadership to drive process improvements.