Epicor Technical Consultant

2W Technologies; United States; Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus potential

Health & vision

401(k) match

Professional development

Remote options

Collaborative culture

Descripción de la vacante

Inc. is seeking an ERP Technical Consultant to manage Epicor deployments and upgrades, design custom solutions, and provide L3+ troubleshooting.

You will oversee infrastructure supporting Epicor Kinetic ERP for clients, ensuring stability, performance, usability, and security. The role emphasizes collaboration with clients and internal teams, hands-on config and integration work, and staying current with ERP patches and best practices.

Formación

• 3+ years of experience with Epicor ERP systems, including deployment and administration.
• Proven skills in L3+ troubleshooting within Epicor environments.
• Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences.
• Ability to thrive independently and in a team-oriented, fast-paced setting.

Responsabilidades

• Plan and execute Epicor Kinetic system deployments, upgrades, and migrations.
• Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments.
• Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance.
• Work with teams to implement Epicor customizations, integrations, and enhancements.
• Monitor system performance and proactively address potential issues.
• Create and maintain documentation for configurations, processes, and troubleshooting guides.
• Stay up to date with ERP updates, patches, and best practices.
• Offer technical guidance to clients and internal teams as needed.

Conocimientos

Problem solving

Communication

Independent worker

Team player

Attention to detail

Herramientas

Epicor ERP

Azure

Windows Server

SQL Server

SSRS

Power BI

Descripción del empleo

Job Summary

We are looking for a talented ERP Technical Consultant to join our team. In this role, you will manage Epicor deployments and upgrades, designing and developing custom solutions – including dashboards, BAQs, reports and customizations, handle advanced (L3+) troubleshooting, and oversee the infrastructure supporting our clients’ Epicor Kinetic ERP systems. Your expertise will ensure the stability, performance, ease of use, and security of these systems, making you a key contributor to our clients’ success.

Key Responsibilities

• Plan and execute Epicor Kinetic system deployments, upgrades, and migrations.
• Provide L3+ technical support, diagnosing and resolving complex issues in Epicor environments.
• Maintain and optimize infrastructure (e.g., servers, databases, networks, and printers) to ensure high availability and performance.
• Work with teams to implement Epicor customizations, integrations, and enhancements.
• Monitor system performance and proactively address potential issues.
• Create and maintain documentation for configurations, processes, and troubleshooting guides.
• Stay up to date with ERP updates, patches, and best practices.
• Offer technical guidance to clients and internal teams as needed.

Required Skills and Qualifications

• 3+ years of experience with Epicor ERP systems, including deployment and administration.
• Proven skills in L3+ troubleshooting within Epicor environments.
• Strong understanding of infrastructure management (e.g., Azure, Windows Server, SQL Server, networking).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills – including customer facing, billable time documentation, and ability to explain technical concepts to non-technical audiences.
• Ability to thrive independently and in a team-oriented, fast-paced setting.

Preferred Qualifications

• Epicor certifications.
• Microsoft and Azure certifications.
• Experience with cloud-based Epicor Kinetic deployments (e.g., Azure).
• Experience with on-premises Epicor Kinetic deployments.
• Experience with older versions of Epicor (Vantage, Vista, ERP, and/or ERP 10).
• Experience with Epicor customizations, scripting, and integrations.
• Experience with Power BI.
• Experience with Microsoft SQL Server Reporting Services (SSRS).
• Knowledge of other ERP systems or related technologies.

Benefits and Perks

• Competitive salary with performance-based bonuses.
• Comprehensive health, dental, and vision insurance. 401(k) with company match.
• Professional development and certification opportunities.
• Flexible work options, including remote opportunities.
• A collaborative, supportive team culture.

About the company, Inc.

At the company, Inc., we are committed to empowering businesses with innovative technology solutions. As a trusted provider of Epicor ERP systems, we specialize in helping our clients optimize operations, reduce costs, and drive sustainable growth. Our team thrives in a collaborative, customer-centric environment where continuous learning and exceptional service are at the core of everything we do.